Your brief stays with you until you choose to share it.

Last updated: 8 November 2026.

Who is responsible

Clickflow Agency Ltd is the controller of personal information used for this website and business enquiries. We are registered in England and Wales, company number 17106458. Our registered office is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Contact info@clickflow-advertising.com about your information or write to our registered office.

What information is involved

If you choose to share a brief, it may contain your name, work email, company, industry, website, project description, scope, indicative budget and timing. We also receive information you include in correspondence. Please share only what is relevant to your enquiry, and avoid sensitive personal information or unnecessary details about other people.

Website delivery and security may involve technical request data, including IP address, requested pages, browser and device information, and access times.

How the brief works

The guided brief holds answers in the current page’s memory. It does not submit them to our server, send an email automatically or save them in cookies or browser storage. Closing the brief keeps your answers in that page; leaving or refreshing it may clear them.

Copying puts the brief on your clipboard. Downloading saves a text file to your device. “Open email draft” passes the details to your email application. You review and send the email yourself. Your application and email provider handle that step under their own privacy arrangements.

Why we use information

• Responding to business enquiries: our legitimate interest in communicating with prospective clients and discussing relevant services. Where you are personally a prospective contracting party, taking steps at your request before a contract may apply instead.
• Providing an agreed project: the relevant contract or our legitimate interest in managing a business relationship with your organisation, as applicable. Project-specific processing is agreed separately.
• Delivering and protecting the website: our legitimate interest in a secure, functioning website.
• Legal obligations and disputes: complying with applicable law and, where relevant, our legitimate interest in establishing, exercising or defending legal claims.

You choose whether to provide an enquiry. We may be unable to respond or prepare a suitable proposal without relevant contact and project details. Sending an enquiry does not subscribe you to a mailing list.

Service providers and sharing

We use Vercel for website hosting. The company domain’s incoming email is handled by Proton Mail. These providers process information needed to deliver their services. We may also disclose relevant information to professional advisers or authorities where needed for legal obligations or claims. We do not sell the information provided through this website.

Read Vercel’s privacy notice and Proton Mail’s privacy information.

International processing

Our providers operate internationally, so information may be processed outside the UK. Vercel’s published Data Processing Addendum describes its contractual safeguards and UK transfer provisions. Proton’s privacy information describes its processing locations and safeguards. You can contact us for information about the safeguards relevant to your enquiry.

How long information is kept

We determine retention by the purpose of the information: whether an enquiry or project is active, whether further discussion is reasonably expected, what is needed to record an agreement, and any legal record-keeping or claims requirements. We delete or anonymise information when these purposes no longer justify keeping it. You can ask us about the retention of a particular enquiry using the contact details above.

Your unsent brief is not retained by us. Copies on your clipboard, downloaded files and drafts in your own email application remain under your control.

Cookies and advertising

This website does not install Google Analytics, Meta Pixel, advertising tags or other audience trackers. Fonts are hosted with the site. Read our cookie information for details. Measurement and advertising mentioned in our services are distinct from tracking visitors to this site.

Your rights and complaints

Depending on the circumstances, you can request access, correction, erasure, restriction or portability of your personal information. You can object to processing based on legitimate interests and to direct marketing. We may need proportionate information to verify a request. If consent is used for a particular purpose, you can withdraw it without affecting earlier lawful processing.

Contact us first if you have a concern. You also have the right to complain to the Information Commissioner’s Office. This website does not use your brief for automated decisions that produce legal or similarly significant effects.

Changes and project data

We will update this notice when relevant website or enquiry processing changes. Client campaign data and project-specific controller/processor responsibilities require their own agreed instructions and information; this notice describes the website and enquiries.

Read our company information and website terms.